Frequently Asked Questions
Everything you need to know about shopping for your home and garden.
How can I track my LTD Commodities order?
Once your order ships, you will receive a confirmation email with a tracking number. You can also view your order status by logging into your account and visiting the 'Order History' section.
What is your return policy for home decor and furniture?
We want you to love your purchase. If you are not satisfied, you can return most items within 30 days of receipt for a refund or exchange, provided they are in their original packaging.
Do you offer international shipping?
Currently, LTD Commodities ships to the 48 contiguous United States, as well as Alaska, Hawaii, and APO/FPO addresses. We do not offer international shipping at this time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure checkout options through PayPal.
What should I do if my item arrives damaged?
If an item arrives damaged or defective, please contact our Customer Service team immediately. We will arrange for a replacement or a full refund at no additional cost to you.
Can I cancel or change my order after it has been placed?
Because we strive to process orders quickly, there is a very short window to make changes. Please contact us via phone as soon as possible, and we will do our best to accommodate your request.